Returns & Exchange Policy

CLEARANCE SALE: Items purchased during a clearance sale are not eligible for returns or exchanges.

Every saree from Zari by Suba is carefully handpicked and quality-checked before dispatch.
We hope you love what you receive — but if something isn’t right, we’re here to help.

Returns:
Returns are accepted only if the product is damaged, defective, or significantly not as described.
In such cases, a refund or replacement will be processed after verification by our team.

• Please contact us within 7 days of delivery
• Product must be unused, unwashed, and in original condition with tags intact

Returns are offered to protect you — not for trial or change-of-mind purchases.

Important note:
Slight colour variations may occur due to lighting and screen differences. This is natural and does not affect product quality.

How to request a return:
WhatsApp or call us at 8939592428 within 7 days of receiving your order.
Our team will respond within 24–48 hours and guide you through the process.

Returns are not applicable for:

• Products purchased during sales or discounts
• Custom orders
• Minor handloom or weaving variations